Refund policy
Arven – Return & Exchange Policy
Return Window: 3 days from the delivery date
Damaged or Defective Products
- If you receive a damaged or defective item, you may return it within 3 days of delivery for a full refund.
- The product must be unused, unwashed, and in its original packaging with tags attached.
- Please retain your receipt/order confirmation as proof of purchase.
- Refunds will be processed within 1-2 business days after the returned item is received and inspected.
Size Exchange
- If the size doesn't fit, you may request a size exchange only (no cash refund) within 3 days of delivery.
- The item must be unused, unwashed, and in its original condition with tags attached.
- Exchange is subject to availability of the required size.
General Conditions
- Requests made after 3 days from delivery will not be accepted.
- Items marked "Final Sale" or purchased during clearance may not be eligible for return or exchange.
- Shipping costs (if applicable) are non-refundable unless the return is due to a damaged/defective product.
Contact Us
To initiate a return or exchange, please contact us with your order details:
- 📞 Phone: 0324-3284550
- 📧 Email: support@arvenapparel.com